Study: Airport satisfaction in shambles as flights return to pre-pandemic levels – News 12 Bronx

The state of the U.S. air travel industry is not good, according to a new study, despite the fact that pre-pandemic levels of flights have returned.

The JD Power 2022 North America Airport Satisfaction Study reveals a 25-point decline out of 1,000 compared with 2021 findings.

Two tri-state airports are featured in the study.

New York’s John F. Kennedy International Airport is among the best-ranked airports in the country.

Newark Liberty International earned the status of the “worst.”